We’re independent – and that matters…

Have you noticed how it’s easy to tell when you’re dealing with an independent business? It’s because the level of service is usually higher – much higher.

At Donnelly & Co, we make it our mission to deliver astonishingly great service. We don’t believe in providing anything less than this.

Independence is the foundation of Donnelly & Co. We don’t have complex corporate processes or bureaucracies. You won’t deal with different people at each stage of your sale. Our key distinction is that business partners Tom and Liza Donnelly manage just a small number of properties and look after each stage personally.

So, we’re always up to date with the latest development in your sale and have a full understanding of the circumstances of your potential buyers. We have the complete picture in mind and are always able to keep you up to date with the progress of your sale.

What distinguishes Donnelly & Co from other estate agents?

We only deal with a select number of new customers, no more than five per month to be precise. This means that our exemplary levels of customer service are never compromised.

Business partners Tom and Liza Donnelly are the people who will work with you on every step of selling your home. This includes viewings, negotiations, post-survey negotiations and all sales progression.  Our clients tell us that they enjoy dealing directly with us, which means that nothing is lost in translation.

We don’t pass our clients along a conveyor belt at the various stages of their property sale. Just Tom and Liza will work with you, so we have a really strong understanding of your property, and can provide very high levels of personal service to you and your potential buyers.

With more than 20 years’ experience in estate agency  businesses, we’re equipped to provide excellent client service and attention to detail.  Our family values drive everything that we do in our business. We recognise how important your home is and work very hard to achieve the best price possible for your sale.

Our fees

You only pay for our services when your home is sold. We have a simple, clear ‘no sale, no fee contract’ which our customers value.

Our commitment to providing the very best estate agency service at a competitive price means that we do not negotiate on our fees. However, our discerning clients tell us that they are looking for superior service rather than the lowest fee.

Our fee structure also means that we can commit to personal attention without compromise. Selling your home is our single priority and business owners Tom and Liza Donnelly always provide excellent value for each client.

BOOK A VALUATION

What do our customers say?

We recently helped our daughter buy her first flat and Tom and Liza Donnelly were incredibly helpful throughout. It was a long process through no fault of theirs and they were both always readily available to help with good humoured and useful advice.
Nick Phillips
Absolutly incredible from start to finish, moving house is ment to be stressful but when you work with a professional like Tom. They take the stress away, we sold out house for what we wanted, even in a tough market.
Scott Lowther
Tom and Lisa recently helped me sell a rental property in Pudsey. They were both a pleasure to deal with throughout the process. Their advice was excellent, there was no hard sell or false expectations and their communication was brilliant. The service was multiple levels better than that we received from a regular 'high street agent' during a previous sale. I highly recommend them and look forward to working with them again in the future.
Andy Norman
Tom was our first estate agent while looking for our first home and, in short, he has set the bar exceptionally high. We were always greeted with detailed documentation and a big smile! He is extremely knowledgeable of the properties and areas. You can tell he puts in a lot of effort to get to know the sellers and their property based on the information on the neighbourhood and community, and getting to know us as buyers.
Tom is always easy to contact and responds quickly, answering all our questions. We're still looking for our perfect property, but we always look forward to viewings with Tom!
Jessica Mowatt
My son recently purchased his first property through Tom Donnelly Estate Agency. It was an amazing service with step by step help for the first time buyers. Any queries or issues that arose was immediately dealt with very efficiently and with fantastic communication. I would highly recommend Tom and his sister Liza, as they made the whole process happen very smoothly and very quickly. They make a fabulous duo and would not hesitate to use them again. Thankyou so much to both of you for all your help.
Kathleen Heyhoe
Dealing with Tom has been a pleasure. From beginning to end, he did an excellent job at selling our home. He is highly professional, has excellent knowledge of the housing market, and goes the extra mile to work for the best result and experience for his clients.
We first met Tom when viewing a property and we were impressed by his friendly, personable and professional nature. It was great to deal with an estate agent who actually knew about the home and the position of the sellers.
Lucy and Stephen
I had the pleasure of working with Tom and Liz at Tom Donnelly Estates while purchasing my first house, and I couldn't have asked for a better experience. In a market filled with slow, mismanaged, and unrealistic estate agents, Tom Donnelly Estates stand out for all the right reasons.
I highly recommend Tom Donnelly Estates to anyone looking to sell their house, especially if you want a quick, stress-free and seamless transaction.
Hamzah Ahmed
My partner and I recently purchased our first property where the sellers were being represented by Liza. She provided a much better service than I've experienced with other estate agents, making sure to communicate clearly and non aggressively. She was prompt and made things easy to organise (viewings, survey etc.) so would recommend.
Alice
Tom is an excellent estate agent who helped us to purchase our dream home and made the buying process as straightforward and stress-free as possible. We'd highly recommend Tom's services, knowledge and expertise to anyone.
Jodie Morrison

Frequently asked questions

What is your approach?

Our independence shapes our approach – Based in Leeds, we are family owned and operated, and are completely independent. This means that we are able to listen carefully to our clients’ needs.  Think of us as your concierge estate agent.

What areas do we cover?

We have an excellent understanding of the property market in Leeds and surrounding towns, as well as the wider areas of West Yorkshire and North Yorkshire. We can also work with property owners across other parts of the UK.

What contracts do you offer?

We are truly confident about our ability so we don’t feel the need to tie you in with a minimum contract period.

Our agreement with you is very clear from start to finish. We have a simple zero-week agency agreement for each of our customers, with no exclusivity period or tie-in period.

When our customers list their home, they usually remain with us for the entire sale period, because they are delighted with all that we do to sell their home and achieve the very best result.

Is selling my home a stressful experience?

No. We attract a certain type of customer who has normally experienced the pros and cons of dealing with much larger corporate agencies, and value having an estate agent who can work in both the buyer and seller’s best interests, which leads to many customers recommending us, and some becoming friends during their time with us. We are much more than managing a transaction and we’re about building a trusted bond with our sellers, which gives our clients full peace of mind.

Why Donnelly & Co?

Our customers often come to us through recommendations and referrals and we live up to their high expectations by providing each of our clients with a bespoke, personal estate agency service.

With a strong reputation for being reliable, we have developed long lasting relationships with our clients, their families and friends.